Shipping policy

SHIPPING

We are not liable for lost or stolen packages once they are signed for. ALL shipments will require a signature for delivery.

Please examine your package before signing for it.

We only ship product to confirmed addresses. If the shipping address is not the same as the billing address connected with you ATM/Debit/Checking Account, it will not confirm. Shipping inside the US may take 5-7 business days. We only ship Monday – Friday. For shipping outside the US please allow 6 to 10 business days. All shipping fees will be $20 Flat Shipping Rate, shipping outside the US will be displayed at checkout.

Please note that the shipping time frame during sales extends to 7-14 business days. Once your order is placed, we will not cancel or refund any pending orders.

RETURN POLICY

ALL SALES ARE FINAL. NO REFUNDS. Allow 5 to 7 days to process and ship your order. All Orders will require a signature for delivery. No Exceptions

UPON APPROVAL OF MANAGEMENT

You may exchange for the same purchase price if contacted within 3 business days of delivery. Product must be in the original state cannot altered and must be returned in original packaging. There is a $20 restocking fee for ALL exchanges. Return shipping must be paid by customer.

IMPORTANT NOTICE

Silk Junkie isn’t responsible for any lost/damage packages. A signature is required on all packages to avoid stolen shipments. We will not issue any refunds if your package is returned to Silk Junkie. We will contact you once your package arrives for reshipment.